Warranty labels per product
Support scope follows each price option: Plan warranty (such as a 25-day plan warranty) or Account warranty. Products without warranty display no badge. Review the conditions before paying.
SUPPORT INFORMATION
Review warranty coverage, refund calculations and how to request support through our official Zalo account.
Support scope follows each price option: Plan warranty (such as a 25-day plan warranty) or Account warranty. Products without warranty display no badge. Review the conditions before paying.
If a warranty-covered plan fails and cannot be restored, the refund is calculated from unused days divided by total plan days multiplied by the plan price. Processing may take up to one month.
Send warranty or refund requests to our official Zalo account at 0367 853 595 with your transaction details and issue description. Never share personal passwords or OTP/2FA verification codes.